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Did you know you’re already leveraging artificial intelligence in your business operations even if you don’t realize it? In my recent video, I share how you can start using AI within Business Central today, without installing any new apps, without opening your checkbook, and without being an AI expert. YouTube A lot of business leaders assume AI is this massive, futuristic project: large budgets, cutting-edge tools, decades of training needed. But the reality?

When working in Microsoft Dynamics 365 Business Central, one of the most common areas of confusion is the difference between Inventory, Non-Inventory, and Service item types on the Item Card, and how those differ from Service Items in the Service Management module.

I literally am obsessed with GPT-5. I ask it everything troubleshooting errors to what are deepfakes to when is the next season of Real Housewives of New York City. I even name it Chet to feel like family 😳 Now, it is now rolling out in Microsoft 365 Copilot—and yes, that means smarter, more thoughtful AI in all your favorite productivity tools. So I am tickled pink.

When it comes to managing work in Microsoft Dynamics 365 Business Central (BC), one of the first decisions you’ll need to make is whether to run it through a Project or a Sales Order.